Documents and files shared in public channels are also indexed to appear in Slack’s search, so anyone in your organization can find mock-ups and drafts that have been shared, no matter to what channel or when they were uploaded.
Let’s say you’re searching your Slack workspace for a sales contract with the Acme Corporation that was completed two months ago. When work is done in public channels, a search for “Acme Corporation contract” will likely pull up a PDF of the contract. You’ll also be able to see which channel it was posted to, the context of the conversations around it, and who participated in the discussion — no matter what team you’re part of in your company.
For sensitive HR matters, like hiring, or business-critical information, like finances, it’s quite alright to limit those discussions to private channels with a select few relevant parties.
All your apps in one place
Slack is often one of many kinds of software that teams within a company use to get their work done, which is why the Slack App Directory features more than 1,500 apps and services commonly used in all types of functions.
Connecting these apps to channels in your Slack workspace means that teams can do things like track all company mentions from Twitter, follow recent changes to the codebase, get helpful updates from Google Calendar, and see new tasks from project management apps like Asana, all without breaking from the flow of their work.
Moving output from apps and services into Slack channels that you use every day also means you’ll greatly reduce time spent jumping between browser tabs and other apps or having to navigate multiple login screens. But more important, it gives the whole team — leaders and senior management included — visibility into what’s happening and a clear view of where things can be improved.
Strengthen partnerships between organizations
When other companies you work with are also using Slack, you can start shared channels to consolidate all your efforts in one place. Channels shared with an outside agency or firm will live in both your workspace as well as theirs, allowing people to join and leave as needed during the life cycle of a project. And a bonus: the contents of that channel are then searchable forever.
Slack is the communication hub at the heart of work for many teams, but its success is up to each individual member and their willingness to pitch in and sort things out, openly and respectfully.
Learn how millions of people are using Slack as their collaboration hub for teamwork at our Frontiers conference in San Francisco (Sept. 5–6), New York (Oct. 3–4), and London (Nov. 13–14). Tickets are on sale now. https://slackfrontiers.com
Matt Haughey’s favorite thing about Slack was being able to read back through several months of messages to quickly get up to speed on his first day on the job.