Introducing the magnificent new @channel alert

New notification setting for in-channel announcements

Channels are busy places. People talking, bots reporting, files uploading, the gentle hum of general productivity. It’s occasionally important to know that everyone in a particular channel can hear you. That’s why when you add @channel to a message, everyone in that channel gets a notification.

A security announcement, something you need everyone to respond to — there are some very important, legitimate uses for @channel. And then there are some not-so-legitimate uses. This is why we’ve added an optional new alert to give people a gentle nudge before sending an @channel message. And it’s now enabled for all teams. Woo!

Owners and admins will find this option under team settings, and when enabled, it applies to the entire team (once they’ve reloaded). It can be set to alert people who submit @channel messages:

  • Always (before sending any message containing @channel, @everyone, or @group)
  • The first time each day (for each team member)
  • Just once (to let team members know what it will do the first time they use it)
  • Never. If you like using the function without an alert, just turn it off!

In a small team, where not many people use it, it’s often not a problem at all: just a good way of getting the job done. But in a bigger team, using @channel too much can be disruptive to the point where people totally ignore it — which is pretty counterproductive.

This new feature doesn’t stop people from using @channel (though if that’s what you want, owners can restrict who can use it, or make the #general channel read-only.)

It’s just a little reminder that can help people avoid setting off the dings of a hundred laptops and a dozen phones. It’s been working for our team, and hopefully, it will work for others. And if not, at least it’s got an adorable rooster on it.

Slack is the collaboration hub, where the right people are always in the loop and key information is always at their fingertips. Teamwork in Slack happens in channels — searchable conversations that keep work organized and teams better connected.